Frequently Asked Questions
Everything You Need to Know
Am I eligible for Bulk Billing?
If you have an Enhanced Primary Care (EPC) referral provided by your General Practitioner (GP), you are eligible for Bulk Billing through Medicare at our clinic (may not include some complex Bio-mechanical assessments and orthotics).
If you have a Department of Veterans Affairs Gold Card, you are eligible for Bulk Billing at our clinic.
Will my Private Health insurance cover my visit?
HICAPS is available at our clinic. Your amount of cover and any gap payments will be dependent on your chosen health insurance provider and your level of cover.
Can I get a same-day appointment?
We will always endeavor to see to our patients at the earliest possible time, with same day or same week appointments likely available but dependent on demand.
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Please note: Home Visit appointments are always in high demand, and therefore it is best to contact us as soon as you require care, or as soon as you receive a GP referral to us.
Does the clinic have Disability access?
Our clinic is all ground floor, with ramp access and parking on site.